FAQ

Please find Frequently Asked Questions below. If you cannot find the answer you are looking for, please contact us.

FAQ

• Can you do a custom and personalized order?

We are glad to custom and personalize your order. Just send us a message with the change you need to be done.

•  What is your current turn around time?

Current Processing Times:
2-3 business days
Custom orders 5-7 business days

USA Shipping Times:
Standard shipping time: 3-6 days
Priority shipping time: 3-4 days

• The post lost/ delayed my order, can I receive a refund?

If the post office lost or delayed your order, your order cannot be refunded. It's not our responsibility anymore once the package is placed at the Postal Office.

• If I'm near, can I pick up my order?